At Roma To Go Pizza, we aim to provide the best food and service. If you’re not satisfied, we offer the following refund policy.

  1. Order Issues

Refunds are eligible if:

  • The order is incorrect (wrong item)
  • The food is not delivered
  • There’s a significant delay (beyond 90 minutes without communication)
  • The product is not in acceptable condition (must be reported immediately)
  1. Conditions for Refund
  • You must contact us within 60 minutes of receiving the order.
  • Refunds will be done via original payment method only.
  • Refunds will be processed within 14 days.